At MORVALTHIX, customer satisfaction is our top priority. We stand by the quality of our products and services, and we are committed to providing a hassle-free return process, ensuring you are completely satisfied with your purchase.

If you are not entirely satisfied with your purchase, you may be eligible for a refund within 30 days of receipt. The following conditions apply:

• The product must be returned in its original condition, including packaging, and with all tags and accessories.
• Proof of purchase must be provided.
• Some items may be non-returnable; please refer to specific product descriptions for more details.

To initiate a refund, please contact our customer service team at [email protected]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7-10 business days, and a credit will automatically be applied to your original method of payment.

The following situations are exceptions where refunds may not be granted:

• Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery.

For further assistance or inquiries regarding our Money Back Guarantee policy, please reach out to our dedicated support team via email at [email protected] or call us at (555) 123-4567.